The Charlotte team you call when disaster strikes.
A Charlotte-based water, fire, and mold restoration company built around speed and trust. IICRC-certified crews, licensed and insured, on call 24/7, working directly with every major insurance carrier in North Carolina.
- IICRC Certified
- Licensed & Insured
- All major NC insurers
- Free assessment
One call, a real dispatcher, a certified crew on site fast.
When water, fire, or mold hits your home, every hour counts. We built DamagePros Direct to take the panic out of those first hours.
We handle the whole job, from emergency extraction and board-up through drying, remediation, and the rebuild, and we bill your insurance carrier directly wherever possible. No handoffs, no runaround. We have served Charlotte homeowners since 2021.
- IICRC Certified
- Licensed & Insured
- 24/7 Emergency Dispatch
- ~60-min Average Response
- All Major NC Insurers
- 7+ Counties Served
What we stand for
Speed when it matters
Damage compounds by the hour. Our crews are on call around the clock and on site fast, because the first hour decides how much of your home we can save.
Honest, insurance-friendly work
We document everything, bill your carrier directly where we can, and tell you straight what is covered and what is not. No surprises on the invoice.
Local, certified crews
Every job is handled by IICRC-certified, licensed, and insured technicians who know Charlotte’s housing stock, creeks, and humidity.
What we handle
Three services, one certified Charlotte crew. Pick what you need and read the full detail on each hub page.
Water Damage Restoration
24/7 extraction, industrial drying, and dehumidification for burst pipes, floods, and storm damage. Insurance handled.
Learn more →Mold Remediation
Free inspections, IICRC-certified containment, HEPA removal, and moisture-source repairs.
Learn more →Fire & Smoke Damage
Emergency board-up, soot and odor removal, contents handling, and structural rebuild coordination.
Learn more →Your questions, answered
How fast can you get to me?+
Most Charlotte-area calls get an IICRC-certified crew on site within about 60 minutes, 24 hours a day. Damage gets worse by the hour, so we move fast.
Do you work with my insurance?+
Yes. We work with every major North Carolina carrier and bill them directly wherever possible to keep your out-of-pocket cost down. We document the loss thoroughly to support your claim.
What areas do you serve?+
Charlotte and the surrounding metro, including Concord, Huntersville, Matthews, Gastonia, Cornelius, Mooresville, Mint Hill, Indian Trail, Fort Mill, Rock Hill, and Belmont.
Are your crews certified, licensed, and insured?+
Every technician is IICRC-certified, fully licensed, and insured. We have served Charlotte homeowners since 2021.
What should I do right now if I have water damage?+
If it is safe, stop the water at its source and move valuables out of the area. Then call us. The sooner we start extraction and drying, the less structural damage and mold you will face.
Damage right now? We’re ready.
24/7 emergency dispatch across Charlotte. The faster you reach out, the more we can save. Free assessment, insurance handled.